Reviews Are Entered Directly On Your Website Or Via Mobile App
When customers check out your testimonials or reviews page they’ll be asked to submit their own review. We install our tool on your website and also provide access via any mobile device. We’ll add a “review us” 5-star image similar to the one you see on our website and use social media, email marketing and other techniques to drive traffic there.
Measure customer satisfaction with accurate reporting metrics including the Net Promoter Score that is then converted to a 5 star scale.
Take control of your online reputation! Instead of reacting after the fact to a negative review (or worse yet not noticing it was there in the first place), filter out negative reviews for direct action with clients and make things right BEFORE they feel compelled to post them online. Even well meaning clients who think rating you a 1 means that you’re a #1 business can be gently educated in the event that what they really meant to do was rate you a 10.