When dealing with negative comments on Twitter, your online reputation, especially on social media, can make or break your business. With more and more customers resorting to Twitter and other social media for bad reviews and complaints, how you deal with these comments will define your reputation. Following are the top eight things that you can do when confronted with negative Twitter comments. Don’t Take It Personally Sympathy always stands out great in comparison with anger. A negative comment is lets you know what your viewers think about your post. Even if someone is clearly looking for a chance to …
Are You Seeing Lower Reach With Your Facebook Posts? It’s About To Get Worse.
Last week the Wall Street Journal published an article entitled “New Facebook Rules Will Sting Entrepreneurs” about the social media giant’s plans to significantly reduce visibility of unpaid business page posts in the feeds of their followers (read full article here). In fact, you may have already noticed a significantly declining reach in your posts over the past several months. You may have been wondering if your followers no longer find you interesting or just don’t love you any more. Rest assured, it’s not you. Not everyone is aware that just because you follow a business page on Facebook, and …