Every business owner out there knows the importance of having good online reviews. According to Inc., 91% of people read online reviews, and 84% trust them like a friend. If you’re not sure where your reviews stand, it might be time for online reputation management services. Online reputation management is extremely important. You can handle it yourself, or you can outsource it to another company, like ZenChange. The critical thing is that you get it done, one way or the other. Unfortunately, not every business owner does. Not even close. According to a survey conducted by BrightLocal during the Local …