Services
CRM and Marketing Automation
Drive growth and build stronger customer relationships. Leverage the power of CRM (Customer Relationship Management) and marketing automation to nurture leads, boost conversions, and improve customer retention.
Our CRM services help you streamline processes, personalize communication, and optimize your customer journey for increased engagement and revenue. We work with GoHighLevel, one of the most powerful all-in-one CRM and marketing platforms available for small and mid-sized businesses.
We have been advising on and implementing CRM solutions since 1996, helping businesses of all sizes leverage the power of CRM to achieve their goals. Our team of experienced CRM consultants and marketing automation specialists has a deep understanding of the CRM landscape and can help you navigate the complexities of CRM implementation and optimization.
AI Lead Engine
Your CRM becomes a 24/7 lead management machine.
Most businesses lose leads not because of bad marketing, but because of slow or inconsistent follow-up. Our AI-enabled CRM solves this by automating the entire lead lifecycle from the moment a prospect makes contact.
- ✓AI Chatbot engages website visitors instantly and captures lead information around the clock
- ✓Missed Call Text-Back ensures no lead falls through the cracks when your team is unavailable
- ✓Automated nurture sequences keep prospects warm with personalized follow-up over days, weeks, or months
- ✓The Unified Inbox consolidates calls, texts, emails, and social messages into one view so your team never misses a touchpoint
- ✓AI Voice Receptionist (Authority tier) answers calls, qualifies leads, and books appointments without any staff involvement
- ✓Pipeline dashboards give you real-time visibility into every lead, their stage, and what action is needed next
Our Approach
What We Do To Build Your Customer Relationships
At ZenChange, we believe in a collaborative and strategic approach to CRM implementation. We work closely with you to understand your business goals, customer needs, and existing processes.
Build the Right Foundation
CRM Strategy and Implementation
- ✓CRM consulting to align your platform with your business goals
- ✓CRM system selection and setup
- ✓CRM integration with your existing tools and workflows
- ✓CRM training and ongoing support
Work Smarter, Not Harder
Marketing Automation
- ✓Marketing automation strategy and roadmap
- ✓Campaign design and implementation
- ✓Lead capture and nurturing sequences
- ✓Personalized messaging at scale
Close More, Keep More
Sales and Customer Management
- ✓Sales funnel automation
- ✓Customer service and support workflows
- ✓Customer retention and loyalty programs
Know What is Working
CRM Reporting and Analytics
- ✓Performance tracking and reporting
- ✓Data analysis and actionable insights
- ✓Ongoing CRM optimization
GoHighLevel
Choose Your Package
Three tiers built to meet you where you are, and grow with you where you are going.
The Foundation
Fix the Leaks and Add Automations
- ✓AI Chatbot (Website)
- ✓Unified VoIP and Tracking with optional round robin or direct call handling, including management of your A2P verification
- ✓Missed Call Text-Back
- ✓The Unified Inbox
- ✓Automated Lead Nurture - your first 8 message nurture sequence
- ✓Reputation Management setup
- ✓Newsletter template
- ✓Appointment Scheduling
- ✓The Pulse Dashboard
The Professional
Drive the Growth
- ✓Everything in Foundation
- ✓Sales Pipeline Management
- ✓Social Media Planner
- ✓Local SEO Management
- ✓Digital Contracts
- ✓Estimates, Invoices and Payments
The Authority
Dominate the Market
- ✓Everything in Professional
- ✓Trained AI Receptionist (24/7 Voice)
- ✓Online Community Portal Setup
- ✓Database Reactivation Campaign
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Other Services We Offer
Ready to take the next step? Explore our full range of marketing services.
Social Media
Build Follower Relationships.
- Social Media Strategy and Engagement
- Content Creation
- Social Media Ads
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SEO Services
Get Found Organically.
- SEO Keyword Research
- Competitive Niche Identification
- Local SEO + Web Localization
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Paid Advertising
Generate Leads and Sales.
- Paid Search (PPC)
- Social Media Advertising
- Display Advertising
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Website Design
Drive Leads and Sales.
- Website Design
- Website Redesign
- Website Maintenance
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Content Writing
Create a Compelling Message.
- Website and SEO copy
- Creative asset copy
- Professional bio copy
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Branding
Establish Your Identity.
- Brand identity
- Colors, typography and images
- Brand guide
Learn More