Press Alt+1 for screen-reader mode, Alt+0 to cancelAccessibility Screen-Reader Guide, Feedback, and Issue Reporting | New window
Back to Blog
SEO

What Are Three Easy Steps to Enhance Business Copywriting for Better Marketing?

Diane Moura

ZenChange Marketing

June 8, 2026
What Are Three Easy Steps to Enhance Business Copywriting for Better Marketing?

Introduction

Copywriting. You see it in blue text every time you perform a Google search. You see it in promoted social media ads on your feed, on billboards as you drive down the highway, and in places you might not even suspect, like plastered on the front of your grocery cart.

Business copywriting is everywhere. According to Fundera, there are over 30 million small businesses in the United States and each one is trying to capture the attention of potential customers.

The Challenge: With 30+ million businesses competing for attention, your copy has approximately 3 seconds to make an impression before your audience scrolls past.

One of the key components to any small business strategy is business copywriting. It is the way to your customer's heart. It's how you show your relatability and your answer to their nagging questions. More importantly, it's how you explain to a customer that they need something they didn't even know they wanted.

If the idea of learning how to perfect the art of business copywriting sounds daunting, we have a team of experienced copywriters standing by, ready to help. But if you'd like to give it a shot and work towards improving your own abilities, here are 3 simple tips that can instantly improve your chances of success.

1. Find the Pain Points

This starts with your target persona. Who are they? What do they do? More importantly, what prevents them from completing their tasks? Do you have an easy solution to simplify their workday? Their pain points are your selling points. This is the value you promise to provide to them and without effective business copywriting to communicate this message, your solution won't reach them.

How to Research Pain Points

Utilize search engines, Quora, or other social media channels where your target persona lives. Find out what questions they're asking. More importantly, find out what answers they're seeking.

  • Google Autocomplete: Type your customer's problem into Google and see what suggestions appear
  • Quora & Reddit: Search for questions in your industry niche—real people asking real questions
  • Amazon Reviews: Read 1-star and 2-star reviews of competing products to see what frustrates customers
  • Social Media Comments: Look at comments on competitor posts—what are people complaining about?
  • Customer Support Tickets: Your existing customers are telling you exactly what hurts

Pro Tip: Create a "pain point document" for each buyer persona. Update it quarterly with new frustrations, objections, and questions you hear from real customers.

Turn Pain Points Into Promises

Once you've identified the pain, your copy should position your solution as the relief:

  • Pain: "I spend hours every week on bookkeeping" → Promise: "Automate Your Bookkeeping in 15 Minutes"
  • Pain: "My website gets traffic but no leads" → Promise: "Convert Visitors Into Customers With This One Change"
  • Pain: "I don't know what to post on social media" → Promise: "30 Days of Content Ideas in One Download"

The formula is simple: identify the frustration, then position your offering as the solution. Your copy becomes infinitely more compelling when it speaks directly to a problem your customer is actively trying to solve.

2. Use Words That Convert

If you take a moment to look at most headlines you see for blog articles, you'll notice a few trends:

  • 6 Tips to a Better...
  • The 4 Secrets to...
  • Improve Your Life with These 7 Everyday Hacks...

Notice any trends? Sure you do. There is a number in each headline and also some important words that will trigger a response: Tips. Secrets. Improve. There's a psychology to it, and it works.

The Psychology: Numbers create specificity and scannability. Power words trigger emotional responses. Together, they increase click-through rates by up to 36% according to Content Marketing Institute research.

Power Words That Drive Action

  • Numbers: 3, 5, 7, 10 (odd numbers perform better than even)
  • Exclusivity: Secret, Exclusive, Limited, Private, Insider
  • Benefit: Improve, Boost, Increase, Maximize, Transform
  • Urgency: Now, Today, Instant, Immediate, Fast
  • Simplicity: Easy, Simple, Quick, Effortless, Automatic
  • Proof: Proven, Tested, Verified, Guaranteed, Results

Before and After Examples

  • Weak: "Marketing Services for Small Business"
  • Strong: "7 Proven Marketing Tactics That Doubled Our Clients' Leads in 90 Days"
  • Weak: "We Offer SEO Consulting"
  • Strong: "The 3-Step SEO System That Got Our Clients on Page 1 of Google"
  • Weak: "Social Media Management"
  • Strong: "5 Secrets to 10X Your Social Media Engagement Without Posting More"

Need further proof? Take a look at the title of this very article: Instantly Improve Your Copywriting with These 3 Simple Steps. We abide by the rules of writing great headlines—thus, great copy—because we know they convert. Utilize impactful words and let the reader know there is a simple, quick answer within the body of the content and you're sure to gain some clicks.

3. Speak Directly to Your Audience

Who are you thinking of when you create business copywriting content? Are you writing from your own perspective as a business owner, or are you thinking like a potential customer?

Connecting with your audience is extremely important when it comes to the content. Imagine you're at a car dealership and the salesperson is trying to sell you a new car. "It's great," they say. "I have one myself and it has a lot of pickup. The thing's quick. I was thinking about taking mine down to the track and racing it."

But you're a single parent who simply needs the reliability a new car offers so you can run the kids around to their activities at night. You don't care about speed.

On the other hand, if that salesperson would have asked a few questions about you and your life beforehand, they would have known that you need the extra room and not the extra horsepower. (This relates back to Step 1: Find the pain points.)

Key Insight: Your customer doesn't care about your product features. They care about what those features do for them. Translate every feature into a customer benefit.

The "You" Test

Before publishing any copy, run this simple test:

  1. Count how many times you use "we," "our," "us," or your company name
  2. Count how many times you use "you," "your," or "yours"
  3. If "we" outnumber "you," rewrite until the ratio flips

Great copy is not about you. It's about your customer. Every sentence should answer their silent question: "What's in it for me?"

Feature vs. Benefit Translation

  • Feature: "24/7 Customer Support" → Benefit: "Get Help Whenever You Need It, Day or Night"
  • Feature: "AI-Powered Analytics" → Benefit: "Know Exactly What's Working Without Guessing"
  • Feature: "Unlimited Revisions" → Benefit: "We Keep Working Until You're 100% Happy"
  • Feature: "Cloud-Based Platform" → Benefit: "Access Your Data From Anywhere, on Any Device"

The feature tells them what it is. The benefit tells them why they should care. Always lead with the benefit.

The Overall Picture

By utilizing these three steps, your business copywriting will allow potential customers to know that you have the answer they seek. And isn't that the reason you formed your business in the first place? To be the solution to a problem?

Remember: great copywriting is not about being clever. It's about being clear. Find your customer's pain, use words that trigger action, and speak directly to their needs. Master these three fundamentals, and your copy will convert browsers into buyers.

Need Copy That Converts?

Our professional copywriting team crafts message that resonate with your audience and drive real business results. Let us help you turn words into revenue.

Explore Content Writing Services

Ready to grow your business?

Let's build a data-driven marketing strategy with real KPIs.

Get Your Free Marketing Plan