The International Clinic of Biological Regeneration has been operating since 1981, helping hundreds of patients to look and feel their best.  Most come to our clinics on an annual basis for boosters and complementary treatments such as PRP, Intravenous Chelation and medical peels, although some choose to come more frequently.

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Challenge

ICBR was still sending manual letters to patients and prospects, did not have an organized patient database, made only sporadic use of social media and was spending a significant amount of money monthly on a medical template website that was not performing well on search.  The clinic needed a complete online refresh and updated technology.

Solution

We began with updating the brand’s message and positioning, including content writing and a new, mobile-friendly website.  We implemented Infusionsoft CRM to create a more robust patient and prospect database with automated drip campaigns in response to newsletter sign up, clinic date reminder and patient reactivation campaigns, a monthly newsletter and social media management.

Results

A more professional online image, improved patient communication and reactivation, higher search ranking and referrals.

From The Client

“The site is beautiful! Thank you so much for your help.”
Judith A. Smith